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Jed_Davidow

Change the way that the Software Installation Creates Restore Points!

Status: Declined

Any idea that has received less than 3 kudos within 3 years after posting will be automatically declined.

I just bought a new laptop, spent time installing all my non-NI software.  I set up backup and created a system restore point just prior to the NI installation.

 

I then installed the 2011 DS2 developer kit, with almost all the products.  Something went wrong with the installation.  Nothing is useable, and when I try to uninstall/repair the software windows reports that it is no longer installed and asks me if I want to remove the link.

 

I tried installing again from the DVD.  This starts and then just quits, no error message.

 

I tried the MSI Cleaner; this has been replaced with MS Fixit, which might work, but I would have to run it INDIVIDUALLY on each NI product.

 

Fine.  Time to go to my restore point.  BUT WAIT!  What's this?!!!

 

All of my restore points are from the Drivers installation.  Roughly 50 points, 8GB, all from the same 15 minute period when I installed the drivers.  It blew away my last good restore.

 

 

This is not right.  There should be ONE restore point created when you start the install, and maybe another after it's done.  Clearly labeled.  The current behavior is USELESS.

 

If this cannot be avoided, you should prompt the user to turn off SR for the duration of the installation (unless that also deletes the restore points).

 

 

I called for support and was told to reinstall the OS.  I had meant to do a drive image before the NI install, but thought the Restore Point would be good enough.

 

Thankfully this is a brand new installation, so I don't have to deal with getting anything off of it first.


 

2 Comments
Darren
Proven Zealot
Status changed to: Declined

Any idea that has received less than 3 kudos within 3 years after posting will be automatically declined.

Jed_Davidow
Active Participant

Curses!