11-01-2018 01:34 PM
Hi,
I had TestStand 2016 working, then I added 2017, it was also working. After I added and removed 2010 version of teststand (due to customer's version being 2010), I cannot launch any teststand versions.
The version selector would error out, so I cleaned up all versions, and removed version selector manually. Now I am completely screwed, I can install 2017 or 2016, but they won't run, and I cannot find version selector anywhere...
I need help with this issue 😞
11-06-2018 03:21 PM
Can you describe exactly what you mean by "removed version selector manually"? Did you delete the files from your program files?
11-07-2018 07:52 AM
Hi,
Yes, I manually removed it after failing to be able to run testStand after installation. I did have everything running correctly with 2016 version. Then I added 2017, that was fine. I added 2010 due to a customer using that version, and after I uninstalled it, things stopped working. version selector would run, and fail to set the current version. Now that I manually removed it hoping it would be added back by a reinstall, I am out of luck as it was not reinstalled.
I'd like to get back on my feet but I am not sure how to make teststand happy.
Thanks in advance for any suggestions.
11-07-2018 09:10 AM
Your best bet is going to be trying a force re-installation of one of the newer versions of TestStand with the guide below. manually deleting files from your program files directory is a highly problematic way of uninstalling software, as it often leaves fragments of software elsewhere on your computer and in the registry - both of which can cause you a lot of pain later on. Force re-installations would be a good first step, but everything else is pretty much going to be a workaround.
Force Reinstall Non-Working or Corrupt NI Software
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P8U0SAK
Workarounds:
- try a virtual machine on the dev computer (allows keeping the same workstation)
- switch dev stations (new OS without any issues)
- reset the OS back to the most recent backup after saving any files you've created recently
These workarounds may be a little rough, but depending on how much you manually deleted this becomes a very non-trivial issue very quickly, and would be for a lot of software, not just NI software.
11-07-2018 09:13 AM
I will try this and report back, thanks for taking the time.