FlexLogger cannot detect my device

[RP24]

Hi there,

FlexLogger doesn't detect my device (NI 9234) which is a supported device. I install the FlexLogger 2018R3 on my laptop (windows 8.1) including windows update packs and required softwares according installation instruction. 

However, NI MAX and NI device monitor can detect my device. Using test this device function in NI device monitor, it shows iput signals. 

Could you please help me why the FlexLogger cannot detect it?  I install evaluation version.

Cheers,

RP24

[Tommy_G]

Hello RP24,

Can you provide which CompactDAQ chassis you are placing the NI 9234 C Series module in when connecting it to your computer?

Regards,
Tommy

[RP24]

Hi, Tommy

I use NI USB-9162.

Cheers,

RP24

[scotia673 · Accepted solution]

Hi RP24,

You are correct that the NI-9234 is supported in FlexLogger, but it must also be used in a supported chassis. Currently, USB cDAQ chassis like the USB-9162 are not supported in FlexLogger. For a complete list of supported chassis, you can refer to the most recent readme. Do you have access to any of the listed chassis? 

[RP24]

Hi Tommy,

You're right about that. Many thanks, Tommy.  Do you have any NI software like Flexlogger that can use with NI 9162 USB cDAQ chassis? 

Please advice.