Chris,
When you trigger the device does it continually generate data you can read? From your original description it sounded like you could keep reading and so that's the impression I have. If that's the case you may not be able to write to the device since it's busy with that operation.
One thing to try is to follow the ibic sequence from this page: http://www.ni.com/support/gpib/max/ibic.htm Wondering if calling ibsic etc might help.
The other thing I would try is to send just an id query command and see if you can send that and get that working. If that works then the issue is with the PT command sequence.
Also, if you turn off the instrument and then issue your command sequence for the first time does it always work or is that in
termittent ... is there any pattern to when you get TIMO versus CMPL?
Regards,
Kamran