08-28-2018 04:27 PM
There are many posts about this with no explanation or resolution from Native.
Most of the users, like us, have very fast internet bandwidth and networks.
Do something
09-04-2018 01:52 PM
NI is regularly evaluating download speeds for our software as we try to make your experience obtaining our software as smooth and efficient as possible. As you may know troubleshooting download speed can become rather complicated quickly as we are doing all we can to troubleshoot these concerns.
Please refer to this issue regarding the troubleshooting efforts from the original post: https://forums.ni.com/t5/Volume-License-Manager-and/National-Instruments-VERY-SLOW-DOWNLOAD-SPEED/td...
09-05-2018 09:14 AM
Canned response and a link to another posted regarding the same issue is NOT an acceptable means of support. I have been in customer support for years and would be fired for this type of response.
Our institution has a 200mbps pipe. It is not our end.
09-10-2018 11:05 AM
Thank you for your comments. Maybe you will be best served by contacting us at www.ni.com/ask?
Otherwise, can you please describe your issue more specifically. Where is your office located? What software were you downloading? What page were you downloading from? What day and time were you doing this? Was this the only time or have there been more than one?